Privacy Policy for Tell

Last updated: July 9, 2026

Tell is a mobile application that helps Christian brothers and sisters around the world settle and resolve disputes and conflicts within their communities. This Privacy Policy explains how Tell ("we," "our," "us") collects, uses, and protects information when you use the App. By creating an account or using Tell, you agree to the terms of this policy.

1. Information We Collect

Account information. To create an account, we collect:

• Full name
• Email address
• Phone number
• Password (stored in encrypted/hashed form — we never store or have access to your plain-text password)

Case and dispute information. Tell is a case management tool used to track and help resolve conflicts between individuals within Christian communities. Authorized users, mediators, or administrators may enter information about the disputes and people involved as part of the resolution process. This information is entered and controlled within the platform to support fair and organized conflict resolution.

2. How We Use Information

• To create and manage your account
• To authenticate you when you log in
• To enable core App features, such as case tracking and dispute resolution
• To send account-related communications (e.g., password resets, important service notices)
• To maintain the security and reliability of the App

We do not sell your personal information, and we do not use it for advertising or share it with third parties for marketing purposes.

3. How Information Is Stored & Protected

Data is stored using reputable third-party infrastructure providers, including cloud database hosting and cloud storage services. Passwords are hashed before storage, and reasonable technical and organizational measures are used to protect information from unauthorized access, loss, or misuse. No method of electronic storage or transmission is 100% secure, and while we work to protect your information, we cannot guarantee absolute security.

4. Data Sharing

We do not sell personal information. We may share limited information with:

• Infrastructure and hosting providers that store and process data on our behalf
• Service providers that help deliver core functionality (e.g., sending account emails)
• Authorities, if required by law, or to protect the rights, safety, or property of Tell, its users, or others

5. Data Retention

We retain account and case information for as long as your account is active or as needed to provide the App's services. If you request account deletion, we will delete or anonymize your information within a reasonable period, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the details below.

7. Children's Privacy

Tell is intended for use by adults resolving disputes within their communities. It is not directed at children, and we do not knowingly collect personal information from children under 13 (or the relevant age of digital consent in your region).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

9. Contact Us